Please contact the facility using the information below to have your password reset manually. Do not attempt to register yourself again; doing so may cause loss of visitation privileges.
Technical Support
800-646-6283
For questions around Internet Visit Tester, Payments for Visits, and other Visit Technical Issues, please contact GTL Visitor Customer Service at 800-646-6283 available 24/7. For questions regarding Professional Visits please call 855-208-7349 available 7AM – 5PM Central Time. For questions around visitation hours and policies, please contact the facility.